Reviews for ELECTRICOLD REFRIGERATION, EAST GRINSTEAD
5/5 from Stephen
2 years ago
2 years ago
Howard was very professional and helpful, diagnosed problem very quickly and although unable to fix gave good suggestions on replacements, was nice enough not to charge for the call out also. Highly recommended.
5/5 from Julian
2 years ago
2 years ago
Fabulous same day service for my emergency fridge repair. Friendly and professional. Highly recommend their service.
5/5 from Chris
3 years ago
3 years ago
Thank you for the excellent telephone advice on defrosting my misbehaving fridge freezer. No pressure for a call out. Just sound advice. It's all working now....
5/5 from Jeremy
3 years ago
3 years ago
Howard was recommended by a white goods retailer when our fridge freezer broke. After an honest conversation about the age, potential cost of repair vs replace, we booked a call out. Next day, on time, Howard arrived and after taking the unit out of the built in cupboard, in no time he diagnosed a broken overload protector, replaced it and topped up the refrigerant gas and left us with a working unit. Very professional, explained everything clearly. The business has been in the family for three generations and I can highly recommend. Service: Refrigerator/freezer repair
5/5 from Thirza
3 years ago
3 years ago
I phoned the gentleman at Electricold and he asked me to explain the situation my freezer was in. The freezer had iced and then the temperature had lowered and the emergency light would not go off. He explained what the problem was and told me how to fix it myself. I followed his instructions and it has worked. No need for help. I am so grateful for his calm manner and kindness of explanation. I have no reservation in recommending this company. Service: Refrigerator/freezer repair
5/5 from Paul
5 years ago
5 years ago
Howard was excellent from start to finish when called to investigate a problem with our fridge freezer. He arrived, on time, and was professional throughout.
Several options were discussed and explained before a final fix agreed. We wouldn’t hesitate in recommending his services.
5/5 from Catriona
5 years ago
5 years ago
Howard was brilliant, came out on the same day I contacted him and offered solutions to the problem with our Maytag FridgeFreezer. Really knowledgeable and professional and we will definitely use him again and recommend him. Thank you. Service: Refrigerator/freezer repair
5/5 from Andrew
6 years ago
6 years ago
Had an issue with a glass fronted fridge which would turn on but not get cold. Called Electricold who arranged a convenient time to come and fix the issue.
Howard arrived when he said he would and had the issue fixed within 20 mins.
Fantastic service and happy to recommend.
5/5 from John
6 years ago
6 years ago
After having paid an "engineer", recommended by the local white goods retailer, to see why my frost-free freezer was varing between -18 and -12, who said it was either leaking gas or the compressor had had it, I wasn't convinced. He didn't actually do any work other than feel the heat exchanger at the back and said "it was hot".
I called Howard, who called at the arranged time, quickly identified the problem, and the issue was simply rectified.
EXECELLENT SERVICE AND HIGHLY RECOMMENDED. :)
5/5 from Paul
8 years ago
8 years ago
Howard has been incredibly help. I have never spoken to him before and he helped me diagnose a problem with my 17 year old side by side fridge freezer. He also sourced and supplied a part that would fit and left it in his porch trusting me to put the money through the letterbox. Quite unusual in this day and age. So he not only saved all the food in my freezer he also saved me having to buy a new fridge freezer at £1000. He charged me just £45 in total.
What's more he even spent time explaining how to fit the part when I was fitting it at 8 pm. Quite amazing!!!
I would highly recommend him if you have a refrigerator problem.
I know this sounds too good to be honest I am blown away be his help and service.